Registration Information

Request a Refund

If you choose to withdraw from a class, a full refund will be issued when a completed Refund Request Form is submitted at least 72 hours prior to the first class meeting.

You may also self-cancel most programs through your on-line account under the 'My Account' menu. If you cannot self-cancel a program, a message prompt will let you know. A Refund Request Form will then need to be completed.

• When self-canceling programs through your on-line account, a refund check will be mailed to you within 7-10 business days.

• When submitting a Refund Request Form, we strive to refund you in the manner in which you paid. Should circumstances prevent us from processing a refund to a credit card, a refund check will be mailed to you within 7-10 business days.

• Refunds will not be placed on the household for future use, with the exception of enrollments paid with a Downers Grove Park District Gift Card.

• Requests submitted in less than 72 hours will be considered on a case-by-case basis.

• A prorated withdrawal refund will be issued in cases of illness or injury when accompanied by a doctor's note.

• Some programs, events and services are not refundable under this policy. See Summer Camp pages for camp refund policy.

• Refund requests will not be accepted through email or by phone. Refund requests submitted through email will be asked to complete a Refund Request Form.
  

REFUND REQUEST FORM

How to cancel or suspend your 4500 Fitness Membership

Your request to cancel or suspend your membership must be emailed to us at regi_staff@dgparks.org. Notifications by phone will not be accepted.

Looking for a program that begins in a specific month?

• Properties paying taxes into Downers Grove Park District are considered to be Residents in the district. Those who do not pay taxes into Downers Grove Park District are considered as Non-residents regardless of their residency in Downers Grove.
• Residents of School Districts 58 & 99 may register via all registration methods during the resident registration period and receive resident rates for activities or class sections that take place at school facilities.
• Non-residents who hold an active Fitness Membership at 4500 Fitness may register for Premier Fitness classes during the resident registration period via all registration methods.

• Appropriate age levels are established to ensure a rewarding experience for all. *Participants must meet the age criteria of a class within one week of the start date of the class. Those who do not meet the age criteria may be considered on a case-by-case basis beginning the first day of nonresident registration. *Lincoln Learning students must be age appropriate by Sept. 1. No exceptions.

Youth Sports Leagues Registration